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Privacy Policy

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At Kalaa.io, operated by TechUp Labs (Reg. Techups Solutions), your privacy is our priority. This Privacy Policy explains how we collect, use, share, and protect your information when using our social media management platform.

Information We Collect

Personal InformationIncludes your name, email, contact details, account credentials, and payment information.

Social Media DataAccess tokens, content you create or schedule, and engagement analytics from your social media accounts.

Usage InformationLog data (IP addresses, device info), feature usage, and performance data.

How We Use Your Information

We use your data to:

  • Provide and maintain our platform and services

  • Process payments and manage your account

  • Improve our services and develop new features

  • Send updates, legal notices, and support communications

  • Analyze data to optimize performance and user experience

Information Sharing

We do not sell, rent, or trade your information. We may share it in the following situations:

  • Service Providers: Third parties assisting with platform operation

  • Social Media Platforms: For content publishing and data syncing

  • Legal Obligations: To comply with laws or protect rights

  • Business Transfers: During mergers, acquisitions, or sales involving TechUp Labs (Reg. Techups Solutions) or its products

  • With Your Consent: When you grant explicit permission for specific uses

Data Security

We implement industry-standard security measures, including:

  • SSL/TLS encryption for secure data transmission

  • Encrypted storage of sensitive data

  • Regular security audits and monitoring

  • Access controls and authentication protocols

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your data

  • Correction: Update inaccurate data

  • Deletion: Request deletion of your personal information

  • Portability: Obtain a portable copy of your data

  • Opt-Out: Unsubscribe from marketing communications

  • Restriction: Request processing restrictions in certain circumstances

Data Retention

We retain your personal data for as long as necessary to provide services and fulfill legal obligations. Data is deleted or anonymized when no longer needed.

International Data Transfers

Your information may be transferred and processed outside of your country. TechUp Labs (Reg. Techups Solutions) ensure compliance with applicable data protection laws and safeguard your data during transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the "Last Updated" date and posting the new policy here. We encourage you to review it periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at support@kalaa.io. We will respond within 48 hours.

Kalaa.io / TechUp Labs (Reg. Techups Solutions)Email: support@kalaa.ioResponse Time: Within 48 hours